System status

All systems operational

• Web chatOperational
• WhatsApp channelLaunching with programme
• AI answersOperational · automatic fallback to validated articles
• Facility portal & dashboardOperational

Recent incidents

• Scheduled database maintenance window

  12 Oct 2026, 14:25 EAT · resolved in 4 min

• LLM provider latency spike — fallback to retrieval answers

  4 Oct 2026, 13:25 EAT · resolved in 40 min