Ask anything about sex, HIV and your body. Privately.
Uliza bila aibu.
A confidential assistant that answers in Kiswahili or English, checks HIV and safety risk with the Ministry of Health screening questions, and hands young people a referral code for a youth-friendly clinic nearby.
- No name or phone number
- Free, 24 hours
- Web app · WhatsApp
Uliza
● Mazungumzo ya siri
Chanzo: PEP — dawa ya dharura
- Languages
- Kiswahili · English
- Validated articles
- 16
- MoH screening tools
- HIV risk · GBV
- Service points mapped
- 9
How it works
From a private question to a real clinic visit.
Every step is built around one outcome: young people who need a service actually get it.
-
01
Ask
Type anything in Kiswahili or English. The AI answers only from content validated by MDH health experts and shows its source. Crisis words trigger safety guidance first.
-
02
Check
The Ministry of Health HIV-risk and GBV screening questions run inside the chat — one tap per answer. A possible exposure in the last 72 hours is flagged as urgent PEP.
-
03
Get linked
Anyone screened at risk receives a referral code for the nearest youth-friendly facility. When the clinic enters the code, linkage and days-to-visit are recorded.
Beyond text
See, speak, show — and live anywhere young people already are.
Young people don't only type. Uliza understands photos, talks back, draws the answer when a picture explains it better, and drops into any website with one line of code.
See the embeddable widget →Send a photo
A self-test result, a medicine pack, a clinic slip. The AI explains it — then the photo is deleted, never stored. Intimate images are refused.
Visual guides
Illustrated, validated answers: how to read a self-test, condom steps, the 72-hour PEP window, contraception compared.
Speak & listen
Voice input in Kiswahili and English, and every answer can be read aloud — for low literacy, low vision, or just privacy of not typing.
Embed anywhere
One script tag for university portals, school sites or campaign pages — every conversation still feeds the same referrals and dashboard.
For programme partners
Every requirement in the scope of work maps to a working feature.
Designed against MDH's scope of work for HIV/SRH education and linkage to services. Each feature feeds a KPI on the programme dashboard, so reported results can be verified.
Channels & language
Installable mobile web app and WhatsApp Cloud API on one engine, in Kiswahili and English throughout.
MoH screening embedded
HIV-risk and GBV tools stored as versioned data, so MDH can update questions without a code release.
Referral & linkage
Unique codes and a facility portal to confirm visits; linkage within 7 and 8–14 days reported automatically.
Validated content
Draft → MDH review → Approved. The AI can only use approved articles; quarterly accuracy checks are logged.
Analytics & reports
Reach by age, sex, institution and channel; campaign conversion; monthly report and de-identified exports.
Demand creation
Tracked links and QR codes for WhatsApp Status, Instagram, TikTok, Facebook and campus posters.
Surveys & support
In-chat post-service survey and a counsellor inbox for background user support.
Data protection & SLA
Built to the PDPA 2022: no names or numbers stored. 99.99% uptime target, 4-hour resolution, fallback answers.
Safety by design
Some questions are asked in fear. We built for that.
Quick exit
One tap — or Esc twice — leaves to a weather search and clears the chat from the screen.
Crisis routing first
Mentions of assault or self-harm skip the AI and go straight to 112, 116 and the nearest care.
Human backup
Messages starting with MSAADA reach a trained youth counsellor in the support inbox.
Your data, your call
Delete everything from the chat at any time. Partners only ever see totals.
Planned sites · AYP SADC Project
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